Five videos of Professor Leslie Willcocks explaining aspects of outsourcing
- Outsourcing: Five Client Types
- Bundled Services: Secrets Of Success
- Outsourcing: Moving Up The Learning Curve
- Outsourcing and Collaborative Innovation
- Outsourcing In Difficult Times
You can also view videos from SST10 workshop on Global Sourcing of Business and IT Services: Trends, Issues and Prospects
Outsourcing: Five Client Types Our research reveals five client types. Their different capabilities enable them to manage only certain types of outsourcing.
Bundled Services: Secrets Of Success
Outsourcing: Moving Up The Learning Curve
Reports on lessons and effective practices emerging from 20 years research by the Outsourcing Unit, conducted in Europe, North America and Asia Pacific
Outsourcing and Collaborative Innovation
Discusses 2009-10 research into those organizations that are achieving collaborative innovation through their outsourcing arrangements, and how they got there. Presents a model for achiving collaborative innovation.
Outsourcing In Difficult Times
2009-10 research into the four responses to recessionarty times and
where outsourcing fits in. The video disccusses strategies, the role
of offshoring and BPO and the importance of retained capabilities.
