The Outsourcing Unit Working Research Paper Series
| Title | Authors | Published |
|---|---|---|
| 12/2 Mastering High Performance BPO: The Case of Microsoft’s OneFinance | Mary Lacity and Leslie Willcocks |
 February
2012 |
| 12/1 Mastering High Performance BPO: Strategic F&A Partnering at BP | Leslie Willcocks and Mary Lacity |
|
